Computer courses, management courses, business training and personal-development courses. Established training and certification centre in Bratislava and ONLINE.
Certification number: RCVI_2025_000059
Course Practical Business Skills

Course Practical Business Skills

The Practical Business Skills training includes all essential steps of a business negotiation, which in a real situation...

Minimum input knowledge

No specific input knowledge is assumed.

Course dates Practical Business Skills

Daily courses (1 day): 09:00 - 15:00

06.07.2026
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Course price: 190.00 / 233.70 EUR

without VAT / incl. VAT

The manual is included in the training price.

Training syllabus Practical Business Skills

Structure and Phases of a Business Conversation

Negotiation Techniques and Tactics

  • behavior change techniques, how to identify customer needs, active listening, basic types of negotiators and partners and how to estimate them, how to uncover untruths and tactical "tricks", pressure tactics and defense against them, handling unfair tricks, handling objections, types of objections, using objections to support sales, creating, reading and using buying signals to close a deal, paths to agreement based on the principles of satisfying both parties

Methods and Techniques

  • short theoretical inputs, questionnaire methods, brainstorming, self-diagnosis, case studies, extensive feedback

Output knowledge

After completing the course, you will know methods and techniques for conducting a business conversation, you will be able to estimate the p...

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