Course How to Communicate Change
The training focuses on how to communicate change effectively so that people not only understand it but also accept it....
The training focuses on how to communicate change effectively so that people not only understand it but also accept it. Participants will learn to understand why resistance to change arises, how tension between rationality and emotions works and how to respond to these factors in communication. They will gain a specific model of change communication, learn to create persuasive arguments and work with objections or difficult reactions from colleagues. Practical tips for the everyday behavior of a leader that supports acceptance of change are also included.
Minimum input knowledge
The training is intended for managers, team leaders and everyone who communicates changes toward employees or colleagues and needs to manage their reactions, questions and concerns.
Course dates How to Communicate Change
Daily courses (1 day): 09:00 - 15:00
Course price: 189.00 / 232.47 EUR
without VAT / incl. VAT
Training syllabus How to Communicate Change
How to Understand the Process of Change
- Resistance to change: reaction to the loss or threat of something known, certain or important Reason vs Emotions 3 levels of resistance to change
Argumentation Path
- Communication of meaning: mobilizing and inspiring "why" Model of change communication Model: WHY - WHAT - HOW - IMPACT - SUPPORT "Leadership story" as one of the most effective argumentation tools Logical arguments Psychological arguments
How to Manage Resistance and Colleagues' Objections to Changes
- Position and motives 10 reasons why people resist changes Turning resistance/objection into a need
Micro-Habits of a Change Leader
Typology of Difficult Colleagues
Output knowledge
The goal of the training is to develop participants' ability to communicate change clearly, persuasively and empathetically. Participants wi...
The goal of the training is to develop participants' ability to communicate change clearly, persuasively and empathetically. Participants will learn how to explain the meaning of change, work with resistance and turn objections into constructive dialogue, thereby increasing the chance of successful acceptance of change in the team.
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