Course Assertive Communication in Practice
The Assertive Communication in Practice training is intended for everyone who feels the need to improve their resistance...
The Assertive Communication in Practice training is intended for everyone who feels the need to improve their resistance to pressure and dominance from others, stand by their opinions, or gain control in important situations. If you want to limit risks and uncertainty, give people around you the right picture of yourself and also consciously improve your health - by reducing internal conflict, stress and frustration, you have the opportunity to learn this in a safe environment, in training where more than 70% consists of practicing model and real situations from the lives of course participants. Assertive communication is based on creating a life attitude in balance, respect and regard for oneself and other people. Some people tend to behave aggressively in certain situations, others passively. Assertiveness creates space for agreement and compromises without using aggression or manipulation. It helps to gain balance in communication and in life. Assertiveness training offers many techniques and tools usable in conflict situations, which moderate the course of conflict and lead to achieving satisfaction on both sides.
Minimum input knowledge
No entry knowledge is required
Course dates Assertive Communication in Practice
Daily courses (2 days): 09:00 - 15:00
Course price: 340.00 / 418.20 EUR
without VAT / incl. VAT
The manual is included in the training price.
Training syllabus Assertive Communication in Practice
Day 1 of Training
Self-knowledge, Where I Am Now
- self-diagnostics
Forms of Behavior: Aggression, Passivity and Assertiveness
- risks, benefits, disadvantages, comparison of behavior types in different situations
Philosophy of Assertiveness
- definition suitability of use benefit
Assertive Rights
Basic Assertive Techniques
- Lower and higher level of assertiveness
Identifying Manipulation
Counter-manipulation Techniques
Practical Skills
- modeling situations, practicing assertive behavior, questionnaire methods, guided discussion, extensive feedback
Day 2 of Training
Assertiveness and Manipulation
- types of manipulators and manipulative behavior how to recognize manipulation reaction to manipulation
Assertiveness and Conflict
- emergence of contradictions and conflicts behavior in limit situations types of reactions to conflict solution options
Assertiveness and Feedback
- positive feedback negative feedback 'I' as provider 'I' as recipient
Managing Emotionally Tense Situations Through Assertive Techniques
Practical Skills
- modeling situations, practicing assertive behavior, questionnaire methods, guided discussion, extensive feedback
Output knowledge
The training will teach you to listen to others, perceive and understand their feelings, needs and attitudes. Part of assertive communicatio...
The training will teach you to listen to others, perceive and understand their feelings, needs and attitudes. Part of assertive communication is finding mutually acceptable solutions in open and direct communication. Maintaining self-respect even in a state of anxiety, or preventing manipulation. Based on practical demonstrations, you will be able to achieve your goals, strengthen your self-confidence and your social and work position. You will learn how to gain natural authority. You will find practical use in various situations in private and working life: in work and private conflicts, when leading and motivating people, when speaking at meetings, when giving and receiving feedback, when negotiating. Assertive communication teaches us to express our positions, opinions or attitudes nonviolently, kindly and openly. It leads us to healthy self-confidence, but never at the expense of other people. When we learn to use the tools of assertive communication, we suddenly find that we can stand up for ourselves, recognize manipulation and not allow ourselves to be manipulated. We learn to defend our position and even say NO in situations in which we previously could not manage it. We find that our relationships with our surroundings gradually change for the better. In relationships at home and at work, we will feel equal, be able to communicate without conflict, appropriately defend our positions and achieve goals through constructive conversations. Each participant will receive study materials of approximately 30 pages on the training topics and after completing the education receives a Certificate of Course Completion.
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