Computer courses, management courses, business training and personal-development courses. Established training and certification centre in Bratislava and ONLINE.
Certification number: RCVI_2025_000059
Communication skills

Communication skills

Click the course names to view the syllabi for Communication skills:

Assertive Communication in Practice

The Assertive Communication in Practice training is intended for everyone who feels the need to improve their resistance to pressure and dominance from others, stand by their opinions, or gain control in important situations. If you want to limit risks and uncertainty, give people around you the right picture of yourself and also consciously improve your health - by reducing internal conflict, str...

Key Communication Skills

The 3-day package of Key Communication Skills courses contains 3 soft skills and personal development courses: Constructive problem and conflict solving Assertive communication Stress management and building resilience The trainings are tailored for labor market services workers in accordance with the goals of modernization of labor market services, with the intention of increasing communication s...

Key Communication Skills for Labor Market Services

The 3-day package of Key Communication Skills courses contains 3 soft skills and personal development courses: Constructive problem and conflict solving Assertive communication Stress management and building resilience The trainings are tailored for labor market services workers in accordance with the goals of modernization of labor market services, with the intention of increasing communication s...

Communication Academy - Key Skills

The modular training program Communication Academy is focused on developing key communication and interpersonal skills. It will provide you with tools for building and maintaining positive and productive relationships in the workplace, as well as increasing the effectiveness of team cooperation. Developed communication and interpersonal skills create the difference between an average employee and...

Communication Academy - Comprehensive Skills

The Communication Academy modular training program is focused on developing key communication and interpersonal abilities. It will provide you with tools for building and maintaining positive and productive relationships in the workplace, as well as increasing the effectiveness of team cooperation. Developed communication and interpersonal skills create the difference between an average employee a...

Assertive Communication

Assertive communication is a set of rules for discussing factual issues, with a factual attitude toward them and toward the partner. In it, one's own positions are expressed non-violently, kindly, but openly and decisively, and the aim of achieving one's goal is not hidden. It forms the basis of factual managerial negotiation, business negotiation and problem solving. That is precisely why this co...

Effective Communication

The Effective Communication training is focused on developing participants' personality characteristics and planning the development of their communication skills. Communication is extremely important in many professions. Its importance in the workplace lies mainly in the fact that it co-creates relationships between individual employees. What does effective communication actually mean? First of a...

Professional Telephone and E-mail Communication

The Telephone and E-mail Communication development training in the environment of communication media is intended to develop professional communication skills for managers, salespeople, operators, marketing employees, assistants and everyone who uses a telephone and e-mail in their work. The course is focused on professional handling of various predictable and unpredictable situations with the aim...

How to Communicate Change

The training focuses on how to communicate change effectively so that people not only understand it but also accept it. Participants will learn to understand why resistance to change arises, how tension between rationality and emotions works and how to respond to these factors in communication. They will gain a specific model of change communication, learn to create persuasive arguments and work w...

Call Center - Communication Skills

The "Call Center - Communication Skills" training is intended for call center employees, salespeople and everyone who uses the telephone as the main tool for contact with a client in their work. The training topics provide a clear and understandable introduction to the practical use of advanced communication techniques focused primarily on verbal communication. Participants will try techniques tha...

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